Return, Cancellation & Refund Policy

DAKOO, Product return Policy

NOTE: The complain should be raised against damaged product within 24 hrs after the product received.

1. In general, an item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions
2. If the product Was delivered in a physically damaged condition
3. we will exchange the damaged part with no extra added cost.
4. Is different from what was ordered
   -We will exchange the product with the original product ordered
   with no extra cost.
5. You can return the goods within 10 days of purchase with actual
   – 10% of the total amount will be deducted as processing fee
6. Customized products cannot be returned.
7. If the product is no longer needed:
8. Product with no longer usage or need can be returned *.
9. We will generate a credit note to the buyer of the same amount.
10. Buyer can redeem it for his/her next purchase within 90 days from the date issued.
11. The credit note will be given only after the product is received and has passed all the quality check.

Note: We will accept the return only if it is initiated within 24 hrs of the product received.

Refund Policy